Welcome To Novus Insight

Novus Insight emerged in 2010 from the IT department at the Connecticut Center for Advanced Technology, a nonprofit headquartered in East Hartford, CT. We started business operations as a managed IT service provider for the types of organizations that we know best – K-12 Education, nonprofits, and local government. Our philosophy was – and still is — to always do the right thing for clients, whatever it takes. Then, through strong relationships, business will flourish. Our employees are thrilled when they solve problems and help their clients. We don’t let anything get between our consultants and our clients and it is why client’s stay with us year after year and refer Novus to others.

Our approach has worked. Today, we have grown to over 70 employees, with offices in Connecticut and Florida, and clients across the country. We have expanded our services to include cybersecurity, application development, and technology consulting. Our strategic relationships continue to provide value for our clients. Our clients continue to provide us with new opportunities including work in insurance, legal, crisis communications, and councils of government.

“The culture of Novus Insight aligns closely with my own values of personal responsibility and accountability. We give every employee, from summer interns to our highest-level technical experts, the power and support to do what is needed to satisfy clients. We strive to keep company goals consistent with those of our clients so that there is never any question of our good intentions as trustee of their IT ecosystem.”
– Dan Salazar, Founder, Novus Insight

Why We Make a Difference

Strategy First

Strategy First
Unfortunately, too many IT people are problem focused “doers”. They’d prefer to rush to a conclusion with an exciting (and profitable!) technology rather than think through what the client’s goals are and what the right balance of information gathering, process analysis, and hardware/systems that will lead to the best outcome. We love to “do” as well.  But we opt to think, plan and strategize first. It’s much easier to get IT right this way and minimize the problems associated with a bad project that misses the mark.

Immersion

Immersion
It is critical to begin a client engagement with questions.  Equally critical are the questions we don’t have to ask.  As individuals, we have been consulting for and supporting towns, schools, and nonprofits for decades.  Being immersed day-to-day for years in the inner workings of towns, schools and nonprofits has given us an alignment with our clients and an understanding that allows us to be more than just technicians.

Technical Diversity

Technical Diversity
The breadth of the combined technical knowledge of our staff is equivalent to what would be found in the technology department of any multinational corporation. When applied effectively, this breadth and depth carries value well beyond what any small or mid-sized client organization could afford for their own in-house staff. No matter what the client challenge, Novus has the resources to put a solution in place.

Critical Thinking

Critical Thinking
We seek out critical thinkers with a knack for problem solving who tend to do whatever it takes to get an issue resolved. They figure things out, either on their own or with a peer’s help. It’s one of the key reasons why we never lose clients. They appreciate our perseverance.

Collective Impact

Collective Impact
Many organizations, from government to nonprofit and for profit, need to collaborate to tackle complex social problems. Novus helps by enabling technology and developing novel technology. There is a tremendous appeal for us to work with cross disciplinary and cross sector organizations to tackle complex social problems. This approach to collective impact feeds our purpose-driven culture and is a core part of our long-term strategy.

Conscientiousness

Conscientiousness
A trait that is pervasive throughout Novus. It helps us want to achieve the best possible outcomes for our clients and to take our obligations to others seriously. To think carefully before acting. To do things in an efficient, organized way. To take responsibility. It’s representative of our culture and why organizations put their trust in us.

GRAND SLAM!!!! Ryan and his team are fantastic and I am so happy I decided to move forward on this relationship. Wish I had done it a couple of months ago. Thank you for your guidance and patience in helping me understand and appreciate the intricacies involved in the challenge before all of us. Everything has exceeded my expectations.

Mary Bylone, First Selectman, Colchester, CT

Strong partnerships help us better serve our clients

EXPERIENCE

Our team of professionals has an extensive background in serving schools, towns, and nonprofit organizations utilizing the latest technology.

INTEGRITY

The dedication we have towards our clients becomes obvious from Day One. Your vision is our priority.

BIAS-FREE

We make sure we find the appropriate hardware or software solutions for your specific requirements. If you don’t need it, we won’t suggest it.

VALUE

Your budget is as important to us as it is to you. We will work alongside you to make sure you get the best bang for your buck.